Lufkin post offices brace for the busiest shipping day of the year

By Holley Nees - bio | email

LUFKIN, TX (KTRE) – They're braving the crowd to get their last-minute packages and Christmas cards sent out.

Thousands of customers will rush to Lufkin post offices the week before Christmas, but Monday, December 20 is the busiest day of the entire year.

East Texans were lining up at the Lufkin office off Loop 287 and Old Union Drive.

By the close of business, 1,500 people are expected to make their way through a Lufkin post office.

"I tried getting it done last week and just didn't get around to it, so here I am, braving the crowd," said Janet Catron.

"We are doing our last-minute gift gathering and we got everything together," said Sharon Rudd.

Sharon Rudd and her husband, Kit Rudd, are visiting from Virginia for the holidays.

They admit, they waited so long, they're forced to brave the crowd on the busiest day of the year at the Lufkin post office.

"We waited until the last minute so whether we wanted to or not, we are," said Kit Rudd.

The Lufkin Postmaster, Rob Austin, said all hands are on deck to keep wait times to 15 minutes.

"Our average transaction time is two minutes per transaction and if we can get five people in the window, we could move a lot of people through there," said Austin. "We could move 120 something people through there per hour."

Although this is their busiest shipping day, Wednesday is expected to be the biggest delivery day. More than 60,000 pieces will be delivered to the City of Lufkin.

"We do see increase package volume which means we are getting some of that package volume that we lost years and years ago," Austin explained.

Catron is adding to that package volume.

"I am shipping a 'Twas the Night Before Christmas that you read into it, so that my grandchildren up in New Jersey can hear me any time they want to when I can't see them," Catron said.

Although their reasons are different, for many it's worth the wait.

"I'd do it any day for my soldiers," Angela Tubbs said.

"Let me look, yeah it'll be worth it," Catron said laughing.

Your parcels can still make it before Christmas.

The Postmaster suggests using Express Mail. Also, the best way to avoid the lines and get your packages shipped on time is to use Click and Ship.

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