A whole new level of customer service - KTRE.com | Lufkin and Nacogdoches, Texas

A whole new level of customer service

Employees of a Lufkin store decided to help a disabled man in getting what he needed by going above and beyond simple customer service. Francesca Washington has the story at 10.

Testimony in the trial of a man accused of killing his baby son while sleeping with him has concluded. Alexis Spears will bring you a full report at 6.

At 10, Donna McCollum explains how the social work department at SFA takes its service beyond the campus and how it's helped them receive national recognition.

Jeff Awtrey

Assignments editor

KTRE

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