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SOURCE TOA Technologies
Global provider of mobile workforce management solutions recognized for innovation and leadership in the "Fleet Management" category
CLEVELAND, Oct. 8, 2013 /PRNewswire/ -- The landscape of power delivery is undergoing transformative change to rethink how power is generated and delivered. From the construction and maintenance of smart grid technology to meter appointments at customers' homes, field service employees are at the core of this transformation – and TOA Technologies is helping companies throughout the energy ecosystem to better leverage and empower this critical mobile workforce. In recognition of its unique solutions for field service management and continued commitment to advancing the energy industry, TOA has been named a category winner in the 2013 Fierce Innovation Awards: Energy Edition for "Fleet Management."
From the publishers of FierceEnergy and FierceSmartGrid, this industry awards program recognizes the companies and products that are defining the future of the energy and smart grid industries. Winners were selected by an exclusive panel of judges including Robert Hance, President & CEO, Midwest Energy Cooperative; Ted Reguly, Director of Customer Programs & Projects, San Diego Gas & Electric; and Cheri Warren, Vice President, Asset Management, National Grid.
Jason Nelson, Publisher of FierceEnergy and FierceSmartGrid says, "Our awards program is a celebration of the work that innovative companies are doing to develop the technologies that will propel the power industry into the future. We were thrilled to offer the companies developing these products an unparalleled opportunity to have their services reviewed by utility industry decision-makers."
TOA Technologies is the leading mobile workforce management solution provider for the global utilities industry, partnering with energy providers like E.ON, one of the leading power and gas suppliers in the U.K., and energy efficiency service companies like GoodCents. In addition to the 2013 Fierce Innovation Awards: Energy Edition, TOA has been recognized for its ETAdirect solution in the 2013 European Smart Metering Awards, named the Smart Metering Solution Provider.
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About TOA Technologies and ETAdirect
TOA Technologies is a leading provider of field service and mobile workforce management software solutions. ETAdirect, TOA's complete cloud-based field service management application suite, holistically manages the entire service delivery process from start to finish: from the moment an appointment or service is requested, through planning, routing and scheduling, to real-time customer communications and field management. ETAdirect measures everything that happens in the field, from travel times to appointment length, and creates unique performance pattern profiles for each and every person in the field. TOA's patented statistical analysis engine then uses these personalized profiles to predict when things will happen and how long they will take. With the most accurate schedules and ETAdirect's browser-based and device-agnostic field service mobile app, mobile employees are empowered to get the job done right, on-time and the first time. ETAdirect is quickly deployed, highly configurable and easily integrated with existing CRM, ERP and other systems.
Across four continents, TOA Technologies and its ETAdirect solution suite manage diverse mobile workforces in the satellite/cable/broadband, telecom, utilities, insurance, home services and retail industries, helping them achieve their goals of reducing operational costs while dramatically enhancing the customer experience. A Leader in the Gartner Magic Quadrant for Field Service Management, TOA Technologies is headquartered in the United States and has offices throughout Europe, Latin America, Australia and New Zealand.
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