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Commissioned Study Conducted by Independent Consulting Firm, and Based on a Survey of Fortune 1000 IT Professionals, Reveals an Industry Crisis Plus Signs of Hope, Thanks to Automation and DevOps
SEATTLE, Dec. 9, 2013 /PRNewswire/ -- Chef™ (formerly Opscode), IT automation for speed and awesomeness, today announced the publication of an October 2013 commissioned study that evaluates the state of automation and its impact on the speed and quality of service delivery in enterprise IT.
Conducted by Forrester Consulting on behalf of Chef, and based on an in-depth survey with 155 senior IT professionals from Fortune 1000 companies, the study – "IT Speed: The Crisis and the Savior of the Enterprise" – found that enterprise IT is too slow for business today, although hope is within reach. The study is available for download here.
Indeed, business leaders are driving the speed of execution and adaptation to astonishing levels because customers now demand this kind of performance. At the same time, competitors are fueling an escalating "innovation arms race" to deliver the value and speed customers require.
Forrester's research for Chef shows how IT – the enabler of this acceleration – simply cannot maintain the same pace.
While 36 percent of the enterprise IT leaders in the Forrester survey highlighted faster delivery of IT services as their top priority, and a full 58 percent placed it in the top three priorities, only 17 percent say they can deliver fast enough. Furthermore, only 12 percent say they can do so with high quality.
The bottom line is that demand has irreversibly exceeded the capacity of traditional IT.
"The commercial world is under siege, thanks to the breathtaking speed that's required to meet 24x7 demand from digitally empowered customers on each and every continent," explains Adam Jacob, Chef's Co-Founder and Chief Dev Officer. "This relentless digital demand means that companies have to re-build and re-design their businesses so they can make an endless series of daily technology changes to keep up with customers and deliver dynamic, high-quality customer service on a consistent basis. Only the continuous delivery of code can make this a reality."
Continues Jacob: "The key lessons from our survey tell us that even if you have a brilliant collection of people, you can't meet the accelerating demands without assistance. You need to properly apply automation technologies and the related process refinements. A future vision of IT without extreme automation is a myth. The pressures are just too intense, and they're not going to let up."
Forrester's study for Chef yielded four key findings:
"I believe this research makes it clear that IT is at a crisis point and bold action is needed in the form of automation," concludes Barry Crist, Chef's CEO. "Many enterprise IT organizations are ill-prepared right now, but we're also seeing encouraging signs that the industry is responding to the imperative and challenge that is right in front of us."
About Enterprise Chef™
Chef models IT infrastructure and application delivery as code, providing the integrated tool chain and automation platform to achieve the speed necessary to succeed in today's customer-propelled economy. Chef delivers the power and flexibility to move faster in a complex world – from rapid provisioning and deployment of IT resources to the automated delivery of applications and services – at any scale.
We are Chef. We are IT automation for speed and awesomeness. We give you a model for automating IT infrastructure and applications that drive self-reliance across your development and operations teams. We are the Chef Community. We are tens of thousands strong. We are helping your businesses become faster, safer and more flexible, so you win in today's 24x7 digital economy. Join our movement today. www.getchef.com
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