LUFKIN, TX (KTRE) - A Methodist Retirement Communities PineCrest Senior Living Community receptionist has been picked out of thousands of customer service receptionists in the State of Texas for a customer service award.
Janie Havard won the Customer Service Award at the LeadingAge Texas' 55th Annual Meeting and Trade Show in Austin on May 18-21.
Havard said she can't believe she has won the award and is so proud.
"It's amazing. It took me awhile to really realize what an honor it was and just for doing a job that I love, you know, to be recognized like that was just special," Havard said.
According to a press release, "Janie is responsible for activity in almost every area from independent living resident needs, dining services, transportation, public relations, nursing, and any other need in between. She coordinates with all areas of the building to ensure everyone is accountable to the needs of the residents."
Havard has been working at PineCrest for eight years and co-owned a women's consignment shop with her mother called Yesterday's Treasures in Lufkin for 25 years.