LUFKIN, TX (KTRE) - In the wake of Blue Bell's decision earlier this week to voluntarily recall all of its products currently on the market, a spokeswoman for the Lufkin-based Brookshire Brothers grocery chain said that customers do not need a receipt to get a refund for Blue Bell products.
"We have confirmed with Blue Bell that customers do not need to have their receipt in order to receive a refund," said Sally Alvis, a spokeswoman for Brookshire Brothers. "You may bring the product to the Brookshire Brothers or David's store where you purchased Blue Bell and receive a refund."
On Monday, Brookshire Brother made the decision to pull all of its Blue Bell merchandise from its shelves.
"On behalf of Brookshire Brothers and our family of brands we are complying with the Blue Bell recall," Alvis said in a previous East Texas News story. "We began moving products from our shelves as soon as Blue Bell notified us of the recall. Anyone with affected Blue Bell products, please bring to a Brookshire Brothers store with a receipt for a full refund."
Listeriosis is a serious infection usually caused by eating food contaminated with the bacterium listeria monocytogenes. It mainly affects the elderly, pregnant women, newborns and adults with weakened immune systems, according to the Centers for Disease Control and Prevention.
However, healthy people can also be impacted.
Symptoms include headache, stiff neck, confusion, loss of balance, fever, and muscle aches.
Paul Kruse, Blue Bell's president and CEO, also made a statement Monday night.
"We're committed to doing the 100 percent right thing, and the best way to do that is to take all of our products off the market until we can be confident that they are all safe," Kruse said. "We are heartbroken about this situation and apologize to all of our loyal Blue Bell fans and customers. Our entire history has been about making the very best and highest quality ice cream and we intend to fix this problem. We want enjoying our ice cream to be a source of joy and pleasure, never a cause for concern, so we are committed to getting this right."
The products were distributed at stores in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Virginia, Wyoming and outside the United States.