LUFKIN, TX (KTRE) - In response to reports of a possible hack involving the credit card system for the Sonic restaurant in Center, the company has issued a statement that said it was a matter of legitimate credit card transactions not being processed properly.
"For the last several weeks, legitimate credit card transactions at a very limited number of credit card readers at 14 Sonic Drive-Ins were not processed properly," said Christi Woodworth, the vice president of public relations for Sonic, America's Drive-In. "There was no data breach at Sonic."
Woodworth said that once the processing issue was discovered, the transactions were processed. However, a number of those transactions were from "a number of weeks ago," she added.
"Customers who have concerns about any charges from their local SONIC should talk with the manager of the drive-in," Woodworth said. "We apologize for any inconvenience this may cause our customers and are working to ensure this does not happen again in the future."
The franchisee who owns and operates the Center Sonic Drive-In and corporate officials are working closely with authorities to demonstrate that the charges are legitimate, Woodworth said.
According to a previous East Texas news story, the Center Police Department started investigating the matter after customers of the town's Sonic reported unauthorized charges.
A Center police dispatcher said people have called the department and said they have seen charges at Sonic showing up at their cards, despite them not having used their card there in months.