WELLS, TX (KTRE) - The boil water notice issued on Jan. 14 in Wells continued Monday.
"Anytime you've got mechanical equipment, you can bet there's going to be a failure somewhere down the road," said City Operator Carl Pennington.
On Jan. 14, the City of Wells was rehabilitating their tanks and saw that their chlorination pump wasn't working properly. They switched to a liquid chlorine, but this caused the water pressure to drop below state standards.
"Any time our pressure drops below a certain point, we're required by the state to do a boil water notice," Pennington explained.
For the past 11 days, city officials have been working diligently to get this problem fixed.
"We've been working a lot of extra hours," Pennington said. "I was up here even on Saturday and Sunday, staying hour after hour and trying to get this thing straightened out."
However, residents are getting frustrated with the lengthy wait.
"It has put us out a lot with having to use a lot of money going out and getting bottles of water and jugs, trying to cook, and do dishes, and bathe the kids," said concerned resident Jeffry Brotherton.
"I did boil some water, and it took forever for a big gallon and a half to boil," said Wells resident Michael Gibson. "It took forever. It's a lot of electricity we're having to use, too."
City officials, who are boiling their water as well, empathize with the other residents.
"I feel bad about the problem, but it wasn't anything anybody could do, just one of those things with mechanical equipment. Nobody know when it's going to break," Pennington explained.
However, the city expects things to be back to normal soon.
"They're doing a lot of welding on the tank and putting some new piping on it," Pennington said. "It just makes for a better quality of water once we get that all done."
Pennington expects the tank to be completed within a matter of days. Once they send a water sample to the TCEQ and get a clean result, they will lift the boil notice.
Any residents with questions or concerns are urge to stop by city hall or call them at (936) 867-4615.