Centerpoint Energy Customers Complain About High Bills - KTRE.com | Lufkin and Nacogdoches, Texas

03/29/05 - Tyler

Centerpoint Energy Customers Complain About High Bills

Tuesday night in Tyler, customers upset over high natural gas bills voiced their concerns in front of the city's mayor. The meeting was organized by the Smith County Taxpayers Association.

Many customers of Centerpoint Energy, the city's natural gas supplier, are outraged at the high gas bills they've recently received. The city of Tyler has even sued Centerpoint, accusing the company of using a price manipulation scheme to jack up natural gas rates. But city officials say that even if the city wins the lawsuit, they're still not certain that Centerpoint customers will get the refunds the city is seeking.

Customers have sent complaint letters to the Texas Railroad Commission, hoping for answers.

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