TRINITY, TX (KTRE) - Jamie Gentry and Robert Barley just purchased their perfect home, or so they thought.
New home owner Jamie Gentry said she never expected this.
"We didn't buy a home to have damage, you buy a home because it's new and shiny." Gentry said.
In July the couple decided to purchase a 2700 square foot home valued at approximately $150,000.
Their excitement was short lived once the house arrived during the rainy week of august and it suffered significant water damage.
"The middle section here was uncovered still on the roof, it didn't have a roof it just had plastic sheeting over the top of it." Gentry said.
The tarp blew off during a storm and after weeks of contacting the housing company in the Houston area, no one was sent out.
"It caused extensive mold and mildew inside the home, a lot of the Sheetrock had to be ripped out and replaced" Gentry said.
The home failed inspection; the inside still isn't complete and it is now being handled by the state.
The Texas Department of Licensing and Regulation said that the home will be inspected again with an investigator to determine if a violation has occurred.
"We're hoping that once he does his inspection and we find all the problems with the home that the home is completely fixed." Gentry said.
The TDLR also urges potential home owners to check zoning and deed restrictions, buy from a registered industrialized builder, know site work, and to understand your contract and you warranty.
"This is our dream home we've wanted it for three years and we're completely happy with the purchase we're just not completely happy with the process." Gentry said.