Insurance Information - KTRE.com | Lufkin and Nacogdoches, Texas

Insurance Information

Many consumers from Louisiana, Mississippi, and Alabama have relocated to Texas in the wake of Hurricane Katrina.  While it is uncertain when they will be able to return to their homes, those leaving flooded areas may have questions about their insurance but do not know where to turn for help.  To assist those evacuees in Texas, the Texas Department of Insurance (TDI) has a toll-free Consumer Help Line (800-252-3439) to assist consumers with questions regarding their insurance.

To obtain electronic access to the list of insurance carriers that have set up disaster hot lines to help their policyholders, consumers may visit the TDI Storm Link webpage at: http://www.tdi.state.tx.us/commish/storms/index.html.

Consumers are encouraged to contact their insurance carrier for assistance with questions about claims or their policies.

State Government Insurance Help Lines

        Texas Department of Insurance Consumer Help Line

      800-252-3439

        Alabama Department of Insurance Consumer Help Line

      800-433-3966

      334-241-4141 (outside Alabama)

        Louisiana Department of Insurance Consumer Help Line

      800-259-5300

      225-342-5900 (outside Louisiana)

        Mississippi Department of Insurance Consumer Help Line

      800- 562-2957

      601-359-2453 (outside Mississippi)

Source:  Texas Department of Insurance, Austin, Texas

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