TWC Creates Worker and Employer Disaster Response Hot Lines

The Texas Workforce Commission (TWC) has created two toll-free hot lines, one to assist displaced Louisiana workers filing Disaster Unemployment Assistance (DUA) claims and another to serve as a central number for employers who wish to hire people displaced by Hurricane Katrina.

Louisiana workers who have lost their jobs due to Hurricane Katrina may apply for DUA by calling 1-800-818-7811.  This toll-free number is exclusively for use by displaced Louisiana workers. The best time to call for faster service is from 3:00 p.m. to 7:00 p.m. Central Time. Claims takers will take calls from 8:00 a.m. to 7:00 p.m. Central Time on weekdays. TWC helped 10,500 workers file claims through Labor Day, with almost 5,000 of those over the long weekend. The agency expects the number to increase sharply.

Due to an overwhelming response from employers offering jobs to storm victims, TWC has established a central toll-free number, 1-800-695-6879, to take calls from employers wishing to hire displaced Louisiana workers. The hotline is exclusively for employers wishing to hire displaced workers and will be staffed from 8:00 a.m. to 6:00 p.m., Monday through Friday. Once a job order is taken, TWC staff will contact local workforce development professionals in the area where the job is located to begin the process of matching the employer with a qualified applicant. Additionally, the agency will be compiling contact information for employers whose businesses operate in both Louisiana and other states and can re-hire workers from affected areas to work in other locations.

In addition, employers are encouraged to contact their local workforce development boards.
Texas workforce development boards across the state with large numbers of Louisiana evacuees are establishing on-site workforce centers at evacuation shelters.

TWC continues to work in concert with Governor Rick Perry, Texas state and local agencies, and other states to provide aid and support to the victims of Hurricane Katrina.

The Texas Workforce Commission is a state agency dedicated to helping Texas employers, workers and communities prosper economically. For details on TWC and the programs it offers in unison with its network of local workforce development boards, call (512) 463-8556 or visit