Consolidated Communications network and operations employees continue to work around the clock to restore telephone service to residents in Conroe and Lufkin .
Jim Watkins, vice president, Operations, said in an effort to restore service, Consolidated work crews are continuing to deploy generators to our sites impacted by commercial power outages. However, some areas are without telephone service as a result of the storm.
“Our biggest challenge is widespread power outages impacting our ability to deliver continuous telephone service to our customers. We have shared with the local power companies our list of priority sites, and our crews are working around the clock to maintain service to our customers,” Watkins said
We appreciate the patience of our customers at this time as we work to restore service as quickly as possible.