Boil water notice issued for some San Augustine customers of N.E.W. Water Supply

Published: Sep. 23, 2022 at 12:45 PM CDT
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SAN AUGUSTINE, Texas (KTRE) - A boil water notice has been issued for N.E.W. Water Supply due to electrical issues at a plant on Friday.

The customers affected are on FM 711, CR 203, CR 205, CR 223, Harmony, Fountain Town, and Woodland Acres Communities.

The Texas Commission on Environmental Quality (TCEQ) requires these customers to boil their water prior to consumption (eg., washing hands/ face, brushing teeth, drinking, etc).

Children, seniors and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

If you have questions concerning this matter, you may contact N.E.W. Water Supply Corporation at 220 W. Columbia Street, San Augustine, Texas, 75972, or call 936-288-0489 or Charles Sharp at 936-201-5001.