Central Heights Water System begins system transfer to Angelina & Neches River Authority

Central Heights Water System begins system transfer to Angelina & Neches River Authority
Published: Sep. 20, 2023 at 11:52 AM CDT|Updated: Sep. 20, 2023 at 6:51 PM CDT
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NACOGDOCHES, Texas (KTRE) - Central Heights Water System is transitioning to being operated by the Angelina and Neches River Authority.

“This is going to be a multi-month transition to go from where we are today to where we need to be,” said ANRA general manager Kelly Holcomb

They will serve 320 new customers north of U.S. Route 259 and U.S. Highway 59 intersection.

“This system is a small portion of Nacogdoches’ much larger water system,” he said.

Customers will see ANRA service units in the area for the next two weeks as they transition away from the City of Nacogdoches.

“We’re going to spend more time looking, documenting, GPS-ing values, doing all the things you have to do as a utility,” said Holcomb.

In recent weeks, the majority of water quality complaints ANRA has received include low water pressure and brown color water. “Our initial process is to go find where these issues are taking place, see what remedies can be immediately brought to bear,” said Holcomb.

Holcomb explained customers will see rates will go up. Depending on water usage, residential customers can expect to see an increase of $30 to $40 on their monthly bill. The increase amounts pay for improvement costs.

Customer service applications are expected to be sent out next week to collect correct billing information, according to Holcomb.

“The water plant, located off County Road 104, ANRA will work on doubling its capacity to serve the growing population and upsizing water lines along U.S. Highway 259. Hopefully summer, fall of 2025, two years from now, people are noticing those improvements we’ve been making,” said Holcomb.”

For more information about the Central Heights Water System transfer, click here.