Texas insurance commissioner to host public event in Nacogdoches

TDI’s Speak Up, Texas! event will address home and auto insurance market
The Texas Department of Insurance will host its first Speak Up, Texas! event in Nacogdoches on Friday.
Published: Apr. 9, 2026 at 6:45 PM CDT

NACOGDOCHES, Texas (KTRE) - The Texas Department of Insurance will host its first Speak Up, Texas! event in Nacogdoches on Friday.

TDI Commissioner Amanda Crawford will share tips for shopping for home and auto insurance and talk about how TDI can help with insurance.

“We’re constantly battling with insurance in Texas,” said Mistie Hinote, spokesperson for the Texas Department of Insurance. “Everyone has concerns. So, we’re wondering what Texans’ concerns are.”

The event at The Fredonia Hotel will be held from 2:30 to 4 p.m.

New commissioner seeks public input

Crawford stepped into the role in February and wanted to find out the landscape of insurance in Texas and learn what people’s issues, ideas and solutions were, Hinote said.

The event is a place for Texans to voice concerns and get questions answered.

TDI wants to get people’s ideas and solutions for making auto and home insurance better, and hopes to use those ideas to implement changes if the agency has the authority to do so, or to pass them on to the Legislature if new laws are needed.

Rates are an issue, Hinote said. They go up and down every year, but there are still plenty of insurers.

TDI advises consumers to shop around with different insurers to find better rates and to ask about discounts. The agency has consumer tips on its website for lowering home and auto insurance rates.

Texans can also give TDI their ideas for making home and auto insurance work better at tdi.texas.gov/speakuptexas.

The Texas Department of Insurance has a helpline for anyone with insurance questions or tips, or who is wondering if companies and agents are following the law.

The agency also has a portal for filing complaints against a company, agent or adjuster.

Since TDI is the state agency that regulates the insurance industry, companies, agents and adjusters must be licensed by TDI.

TDI advises consumers to contact their company first to seek resolution, but they can also file a complaint with TDI online or by phone.